---
title: "Intercom integration"
description: "When a visitor identifies in Intercom, Cometly records the lead against their full pre-form journey. Conversations from chat, product tours, and outbound campaigns all show up in attribution reports as the lead source they really are."
source: "https://www.cometly.com/integration/intercom"
---

# Intercom integration for Cometly

Send every Intercom-sourced lead into your attribution reports.

When a visitor identifies in Intercom, Cometly records the lead against their full pre-form journey. Conversations from chat, product tours, and outbound campaigns all show up in attribution reports as the lead source they really are.

- Category: Chat
- Connection method: OAuth

## What you can do

- Real-time sync of new Intercom leads into Cometly events
- Attribute conversations to the original ad, campaign, and channel
- See which campaigns drive the highest-value chat-sourced leads
- Pair with CRM events to follow the full lead-to-revenue journey

## Setup (OAuth)

1. Open Apps & Integrations in Cometly and select Intercom.
2. Authorize the Cometly app for your Intercom workspace.
3. Pick the Intercom event you want to track (e.g. New Lead Created).
4. Map fields like email, name, and Cometly token.
5. Activate to start receiving leads in attribution reports.

## Events

| Event | Description |
| --- | --- |
| New Lead Created | Fires when a new lead is created in Intercom. |