Carolina Family Estate Planning Uncovers Hidden Ad Insights with Cometly

As Executive Director of Carolina Family Estate Planning, Dan Bedard was juggling performance data from four different platforms — but none of them gave him a complete picture. With campaigns running across Facebook and other sources, the team struggled with attribution gaps, unreliable reporting, and an inability to identify what was truly working.

“We needed a way to understand attribution across multiple tools. It was hard to know which ads were actually performing, and the reports from Facebook weren’t giving us the full truth.”

The key issues:

• Attribution data was split between tools with no unified source of truth
  
• Facebook’s native reporting painted an overly optimistic picture
  
• Reporting lacked the clarity and context needed to make fast optimization decisions
  

It was difficult to trace customer journeys across platforms and understand true lead sources

To fix the fragmentation, Dan implemented Cometly — giving the team a clear view of performance across campaigns, tools, and channels.

• Accurate Attribution: Revealed the real performance of campaigns, highlighting where Facebook over-reported credit
  
• Customer Journey View: Helped visualize exactly how leads moved from ad click to conversion across platforms
  
• Report Builder: Delivered fast, tailored reports the team could use to guide decisions
  
• Conversion API Integration: Enhanced Facebook’s ability to optimize ad delivery by feeding server-side event data
  

“We quickly discovered that Facebook’s tracking wasn’t quite accurate. Cometly showed us what was really going on.”

With Cometly, the team could finally connect the dots between ad spend, lead generation, and real business outcomes — all in one place.

After adopting Cometly, Dan and his team gained:

• Clear attribution across tools, campaigns, and customer touchpoints
  
• Confidence that their Facebook ad data was finally trustworthy
  
• A visual understanding of how leads interacted with campaigns over time
  
• Better performance as Facebook optimized more accurately using server-side events
  

“The Conversion API made our Facebook ads get better, faster. It improved the learning cycle and made optimizations more effective.”

They no longer rely on guesswork or surface-level metrics. Instead, they now have actionable data that helps them spend smarter and move faster.

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When Cometly AI became available, Dan saw it as the final piece of the puzzle — a tool that could take the data they now trusted and transform it into rapid, strategic action.

“We use Cometly AI to quickly make sense of the data and improve our Facebook ad performance.”

Instead of spending hours digging through reports or manually comparing sources, Dan now uses the AI to ask:

• “Which campaigns are actually driving consultations this week?”
  
• “What is Facebook claiming versus what actually converted?”
  
• “Where are leads coming from that we didn’t expect?”
  

Cometly AI helps cut through the noise, giving Dan real-time insights without needing to run complex reports — which is especially valuable in a busy, small team environment.