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Grant Cooper

Grant Cooper

Founder at Cometly
How to Journey Map Your Customer: A Step-by-Step Guide for B2B SaaS Marketers
Customer Journeys17 minute read

How to Journey Map Your Customer: A Step-by-Step Guide for B2B SaaS Marketers

Learn how to journey map your customer with this step-by-step guide built specifically for B2B SaaS marketers—covering every touchpoint from first ad click to closed deal. Discover how a structured journey map helps identify drop-off points, optimize multi-channel attribution, and turn incomplete customer data into a clear revenue strategy.

Grant Cooper
Grant CooperJune 18, 2026
Steps in the Customer Journey: A Guide for B2B SaaS Marketers
Customer Journeys13 minute read

Steps in the Customer Journey: A Guide for B2B SaaS Marketers

B2B SaaS marketers who struggle to connect campaigns to revenue will find a practical breakdown of the steps in the customer journey, from first brand interaction to closed deal. This guide explains how mapping and tracking each stage transforms disconnected marketing activities into a measurable, data-driven growth system.

Grant Cooper
Grant CooperJune 18, 2026
7 Consumer Journey Map Examples That Drive Real Marketing Decisions
Customer Journeys15 minute read

7 Consumer Journey Map Examples That Drive Real Marketing Decisions

These seven consumer journey map examples go beyond theory to show how marketing teams can use journey mapping to make real decisions about spend, targeting, and measurement. Each strategy connects to actual data and touchpoints, making them especially useful for B2B SaaS teams navigating complex, multi-channel paths to conversion.

Grant Cooper
Grant CooperJune 18, 2026
Facebook Ads for B2B: A Step-by-Step Guide to Driving Pipeline and Revenue
Facebook Ads19 minute read

Facebook Ads for B2B: A Step-by-Step Guide to Driving Pipeline and Revenue

Facebook ads for B2B require a fundamentally different approach than B2C—longer buying cycles, niche audiences, and multi-touch attribution demand campaigns built around pipeline and revenue, not just leads. This step-by-step guide covers audience targeting, campaign structure, ad formats, and conversion tracking to help B2B marketers connect Facebook ad spend directly to closed deals.

Grant Cooper
Grant CooperJune 18, 2026
How to Build an Experience Journey Map That Drives Real Marketing Decisions
Customer Journeys16 minute read

How to Build an Experience Journey Map That Drives Real Marketing Decisions

An experience journey map gives marketing teams a clear, visual picture of every customer touchpoint—from first ad impression to loyal advocate—enabling smarter decisions about which channels, content, and strategies actually drive conversions. This guide shows B2B SaaS marketers how to build journey maps grounded in real data rather than assumptions, so they can identify drop-off points and optimize for revenue.

Grant Cooper
Grant CooperJune 18, 2026
How to Build a Customer Touchpoint Map That Connects to Real Revenue
Customer Journeys18 minute read

How to Build a Customer Touchpoint Map That Connects to Real Revenue

A customer touchpoint map gives B2B SaaS marketing teams a structured, visual record of every prospect interaction—from first ad impression to closed deal—so they can connect real CRM data and revenue to each channel. This guide shows how to build one that drives smarter budget allocation and campaign optimization, not just a theoretical funnel diagram.

Grant Cooper
Grant CooperJune 18, 2026
How to Build a Service Design Journey Map: A Step-by-Step Guide for B2B SaaS Marketers
Customer Journeys17 minute read

How to Build a Service Design Journey Map: A Step-by-Step Guide for B2B SaaS Marketers

A service design journey map gives B2B SaaS marketers a complete visual of every customer touchpoint—from first ad impression to closed-won deal—while exposing the internal systems and processes that support or break the experience. This step-by-step guide shows marketing teams how to build one strategically to identify pipeline drop-off points, optimize attribution, and align messaging across the full buying cycle.

Grant Cooper
Grant CooperJune 18, 2026
Customer Experience Flow: How B2B SaaS Teams Track and Optimize Every Stage
Customer Journeys17 minute read

Customer Experience Flow: How B2B SaaS Teams Track and Optimize Every Stage

B2B SaaS teams often struggle to connect ad spend to closed deals, leaving critical growth opportunities hidden across disconnected data sources. Understanding your customer experience flow—the complete sequence of buyer interactions from first touchpoint to conversion—gives marketing and sales teams the visibility needed to measure, optimize, and attribute revenue across every stage of the journey.

Grant Cooper
Grant CooperJune 18, 2026
9 Best Automated Ad Optimization Platforms in 2026
General15 minute read

9 Best Automated Ad Optimization Platforms in 2026

Automated ad optimization platforms use AI and machine learning to handle bid adjustments, budget allocation, and creative testing across multiple advertising channels, saving marketers hours of manual work while improving ROAS. This comprehensive guide reviews the 9 best automated ad optimization platforms in 2026, evaluating each solution based on platform integrations, AI capabilities, user-friendliness, and pricing to help you choose the right tool for your advertising needs.

Grant Cooper
Grant CooperJune 16, 2026
Can't Track Multi-Platform Campaigns? Here's How to Fix It Step by Step
Tracking15 minute read

Can't Track Multi-Platform Campaigns? Here's How to Fix It Step by Step

Multi-platform campaign tracking breaks down when Google, Meta, LinkedIn, and other ad channels each use conflicting attribution logic, making it impossible to know which campaigns actually drive revenue. This guide walks B2B SaaS marketing teams through a step-by-step fix for resolving cross-channel data silos and building a unified, accurate view of campaign performance.

Grant Cooper
Grant CooperJune 16, 2026
Conversion Rate Optimization Analytics: How to Turn Data Into Higher-Converting Campaigns
Analytics15 minute read

Conversion Rate Optimization Analytics: How to Turn Data Into Higher-Converting Campaigns

Conversion rate optimization analytics gives B2B SaaS marketing teams a systematic framework for understanding why prospects convert, where they drop off, and which campaigns truly drive results. By combining behavioral data, attribution modeling, and funnel performance measurement, marketers can move beyond guesswork and make data-driven decisions that consistently improve campaign performance.

Grant Cooper
Grant CooperJune 16, 2026
How to Track Amazon Ads Attribution: A Step-by-Step Guide
Ad Tracking16 minute read

How to Track Amazon Ads Attribution: A Step-by-Step Guide

Learn how to track Amazon Ads attribution with a step-by-step guide that covers configuring Amazon Attribution tags, closing the walled garden data gap, and connecting ad performance to real pipeline and revenue outcomes. This guide helps marketers move beyond surface-level Amazon reporting to make smarter, data-driven budget decisions.

Grant Cooper
Grant CooperJune 16, 2026
Predictive Marketing Analytics Tool: How It Works and Why B2B SaaS Teams Need One
Analytics14 minute read

Predictive Marketing Analytics Tool: How It Works and Why B2B SaaS Teams Need One

A predictive marketing analytics tool helps B2B SaaS teams move beyond retrospective reporting by using AI-driven forecasts and probability models to guide smarter budget decisions before campaigns launch. This guide explains how predictive analytics works and why growth teams managing long sales cycles need it to accurately prioritize pipeline opportunities and maximize ROI.

Grant Cooper
Grant CooperJune 16, 2026
9 Best Conversion Tracking Software Tools Reviewed for 2026
Conversion Tracking17 minute read

9 Best Conversion Tracking Software Tools Reviewed for 2026

Comprehensive conversion tracking software reviews of nine leading tools for 2026, evaluating tracking accuracy, attribution depth, and B2B SaaS fit to help growth marketers and paid media teams identify which platform best closes the gap left by unreliable native ad reporting amid browser privacy changes and iOS restrictions.

Grant Cooper
Grant CooperJune 16, 2026
Why Your Ad Campaigns Underperform (And How to Fix It)
Pay Per Click15 minute read

Why Your Ad Campaigns Underperform (And How to Fix It)

Discover why your ad campaigns underperform despite strong click and impression metrics—and how to fix the real culprits: incomplete tracking, attribution blind spots, and misaligned optimization signals that silently drain B2B SaaS marketing budgets.

Grant Cooper
Grant CooperJune 16, 2026