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Matt Pattoli

Matt Pattoli

Founder at Cometly
Contact Center Customer Journey: How to Track and Attribute Every Touchpoint
Customer Journeys15 minute read

Contact Center Customer Journey: How to Track and Attribute Every Touchpoint

The contact center customer journey is one of the most overlooked layers in B2B SaaS attribution, leaving marketing teams blind to the agent conversations that often close deals. This article explains how to track and connect every touchpoint—from first ad click to live call—so growth decisions are built on complete, accurate data.

Matt Pattoli
Matt PattoliAugust 28, 2026
Marketing Journey: How to Track, Attribute, and Optimize Every Stage
Customer Journeys13 minute read

Marketing Journey: How to Track, Attribute, and Optimize Every Stage

The marketing journey is the complete sequence of touchpoints a prospect moves through from first awareness to closed revenue, and understanding it fully is the foundation of accurate attribution and smarter budget decisions. This article breaks down how B2B SaaS marketing teams can track, attribute, and optimize every stage of the journey to stop guessing and start growing with confidence.

Matt Pattoli
Matt PattoliAugust 28, 2026
Customer Journey Framework: How B2B SaaS Teams Map, Track, and Optimize Every Touchpoint
Customer Journeys13 minute read

Customer Journey Framework: How B2B SaaS Teams Map, Track, and Optimize Every Touchpoint

A customer journey framework gives B2B SaaS marketing teams a structured model for tracking how prospects move from first touchpoint to closed deal and beyond — turning fragmented channel data into complete, actionable attribution. This article covers what a real-world framework looks like, the most common implementation mistakes, and how to build the data infrastructure to connect marketing activity to revenue outcomes.

Matt Pattoli
Matt PattoliAugust 28, 2026
B2B Display Ads: How They Work and Why They Matter for Pipeline Growth
Ad Creative15 minute read

B2B Display Ads: How They Work and Why They Matter for Pipeline Growth

B2B display ads are a strategic tool for staying visible across long, multi-stakeholder sales cycles — not just a direct-response tactic. This article breaks down how they work, how to target buying committees effectively, and how to build the measurement infrastructure needed to prove their impact on pipeline growth.

Matt Pattoli
Matt PattoliAugust 28, 2026
Stages of Customer Journey: A Complete Guide for B2B SaaS Marketers
Customer Journeys14 minute read

Stages of Customer Journey: A Complete Guide for B2B SaaS Marketers

This guide breaks down the stages of the customer journey specifically for B2B SaaS marketers, showing how to map every touchpoint from first ad impression to signed contract, eliminate blind spots in attribution, and build a data infrastructure that connects campaign spend directly to revenue.

Matt Pattoli
Matt PattoliAugust 28, 2026
Mapping the Customer Experience Journey: A Step-by-Step Guide for B2B SaaS Marketers
Customer Journeys16 minute read

Mapping the Customer Experience Journey: A Step-by-Step Guide for B2B SaaS Marketers

Mapping the customer experience journey gives B2B SaaS marketing teams a data-backed picture of every touchpoint between a prospect's first impression and their conversion to a paying customer. This guide walks through six concrete steps to build a journey map that closes attribution gaps, eliminates wasted spend, and drives smarter campaign decisions across long, multi-channel sales cycles.

Matt Pattoli
Matt PattoliAugust 28, 2026
Account Based Marketing Customer Journey: How B2B SaaS Teams Track and Win High-Value Accounts
Customer Journeys14 minute read

Account Based Marketing Customer Journey: How B2B SaaS Teams Track and Win High-Value Accounts

The account based marketing customer journey is rarely linear—it spans multiple stakeholders, channels, and touchpoints that most B2B SaaS teams struggle to unify into a single, actionable view. This article breaks down how high-performing ABM teams map and track the full account journey, from first touch to closed-won, to drive better alignment and higher returns from target accounts.

Matt Pattoli
Matt PattoliAugust 28, 2026
Account Based Marketing on LinkedIn: A Step-by-Step Guide for B2B SaaS Teams
Marketing Strategy16 minute read

Account Based Marketing on LinkedIn: A Step-by-Step Guide for B2B SaaS Teams

Account based marketing on LinkedIn gives B2B SaaS teams a structured, high-precision way to concentrate budget and outreach on the accounts most likely to drive revenue. This guide covers the full process—from account selection and matched audiences to tiered campaign structure and revenue attribution—so marketing and sales can finally connect LinkedIn activity to pipeline.

Matt Pattoli
Matt PattoliAugust 28, 2026
Account Based Marketing Infographic: A Visual Guide to ABM Strategy
Marketing Strategy17 minute read

Account Based Marketing Infographic: A Visual Guide to ABM Strategy

This article uses an Account Based Marketing Infographic to break down the full ABM strategy for B2B SaaS teams—covering target account selection, sales and marketing alignment, personalized outreach, and revenue-focused measurement. It replaces the guesswork of broad lead generation with a clear visual framework that maps every critical component of a high-performing ABM program.

Matt Pattoli
Matt PattoliAugust 28, 2026
Account Based Marketing Playbook: A Step-by-Step Guide for B2B SaaS Teams
Marketing Strategy16 minute read

Account Based Marketing Playbook: A Step-by-Step Guide for B2B SaaS Teams

An Account Based Marketing Playbook gives B2B SaaS teams a structured, step-by-step framework for identifying high-value target accounts, aligning sales and marketing around them, and measuring how every touchpoint contributes to pipeline and revenue. This guide covers everything from defining your ideal account profile to building channel strategies and attribution models that prove ABM's impact.

Matt Pattoli
Matt PattoliAugust 28, 2026
Account Based Marketing Benchmarks: What Good Looks Like for B2B SaaS
Metrics16 minute read

Account Based Marketing Benchmarks: What Good Looks Like for B2B SaaS

Account Based Marketing Benchmarks give B2B SaaS teams the directional signals they need to evaluate performance at every stage of the funnel — from target account engagement to pipeline contribution and revenue impact. This guide breaks down what strong ABM results actually look like, how benchmarks shift by company stage and deal size, and how to stop making budget decisions based on instinct alone.

Matt Pattoli
Matt PattoliAugust 28, 2026
Account Based Marketing Benefits: Why B2B SaaS Teams Are Shifting Their Strategy
Marketing Strategy13 minute read

Account Based Marketing Benefits: Why B2B SaaS Teams Are Shifting Their Strategy

Account based marketing benefits B2B SaaS teams by replacing broad, volume-driven lead generation with a focused, account-first strategy that aligns marketing and sales around the highest-value opportunities. This article breaks down how ABM improves pipeline quality, changes paid channel usage, and requires smarter attribution to measure real revenue impact.

Matt Pattoli
Matt PattoliAugust 28, 2026